Active Directory & Security – Ensure 100% uptime, implement Group Policies, and conduct security audits.

Backup & Disaster Recovery – Maintain backup integrity, perform recovery drills, and meet RTO/RPO targets.

VMware & Data Domain Management – Optimize performance, ensure uptime, and maintain licensing compliance.

Office 365 & Collaboration Tools – Manage licenses, ensure security, and conduct user training.

IT Budget & Vendor Management – Control costs, optimize procurement, and ensure vendor performance.

SSL & Software Licensing – Ensure compliance, optimize usage, and enhance security.

General IT Support & Reporting – Provide timely support, conduct IT reviews, and deliver performance reports.