To be responsible for integrating hospital strategic plan with operations for ensuring the smooth and efficient functioning of the hospital, including management of the profit and loss statement for the hospital’s business, as well as the related resources associated with the hospital operation to deliver best healthcare services to the patients and achieving financial sustainability.   

Responsibilities:

• To execute an operational plan for the hospital for providing outstanding healthcare services to the patients and increasing patients numbers in OPD/ IPD. 
• To ensure smooth operational working of the hospital and provide necessary guidelines to hospital team for smooth functioning of hospital operations.
• To ensure the preparation of proposals with estimates for new projects of construction, renovation, general repair and maintenance as defined in hospital five years plan.
• To participate in the strategic and operational planning process under the leadership of CEO Teaching Hospitals. 
• To ensure availability of competent human resources based on workload and healthcare standards within approved budgets and supervise staff training and development for outstanding performance. 
• To execute CEO Teaching Hospitals initiatives for the transformation Hospitals culture which encourages positivity, supporting others, sharing knowledge, taking responsibilities, flexibility for change, empowerment, to deliver excellent patient centered care. 
• To collaborate with communities, educational institute and NGOs for Healthcare awareness campaigns, arranging Medical campus and attracting patients for the hospital. 
• To Provide leadership support to the Manager Operations for ensuring best facility management, Ambulance Services, Transport, Hostels, Cafeteria for best healthcare and support services for patients and staff. 
• To ensure execution of preventive maintenance plan for bio medical equipment for ensuring smooth functioning of bio medical equipment in the hospital. 
• To ensure supply chain management with proper planning process of Medical Non Medical items for smooth functioning of the hospital department for patients care.  
• To participate in the budget planning process for Hospital and facilitate CEO Teaching Hospitals for arranging approval of operating budget for the financial  year.    
• To ensure that Hospitals financials are managed within budget guidelines and according to the financial policies and compliance to the laws. 
• To achieve  Revenue and Profitability targets of the hospitals through best quality of healthcare services and closely monitor the progress on weekly, Monthly, Quarterly and Yearly basis. 
• To ensure delivery of cost effective healthcare services through design and implementation of process improvement, effective purchasing and optimal resource utilization within budget parameters.
• To ensure the effective implementation of technology integration and hospital operations (Clinical / Non – Clinical) via HIMS/ SAP. 
• To ensure delivery  of best medical and nursing care to  patients and planning rounds of OPD, Wards, OT, Pharmacy, and Lab for consistent monitoring and improving healthcare services. 
• To ensure the execution of marketing strategies to promote best healthcare services of the hospital with more focus on social media for achieving the revenue targets with consistent growth of list of panels and cash patients as defined in RHS five years plan of the hospital.  
• To ensure ISO 9001: 2015 Quality standards are implemented in true letter and spirit and periodic audits are successful with highest scores with no deviations.  
• To ensure that operational plans for best quality healthcare services are in place for the patients and ensuring outstanding patient experience in outpatient and Inpatient services through quality medical and nursing care. 
• To ensure administration of quality documentation, management of quality audits, and implementation of audit points with coordination of Directorate TQM. 
• To execute of quality undergraduate and postgraduate teaching programs in line with guidelines of (PMDC/CPSP).  
• To execute Continuous Medical Education Programs with mandatory training hours for Medical and Nursing staff are implemented and its impact on patient care is measured.  
• To ensure the implementation of Riphah Mission and Islamic Ethical Values in true spirit for staff at Teaching Hospitals by developing and monitoring mechanisms where these values reflects in every course of action and behavior.